The speaking language choice is set by each participant individually and is remembered for future meetings.The availability of languages is determined by the host's automated captioning settings.This feature is only available to select accounts. (Optional) Select the Enable Translation check box and choose which language you want captions to be translated in.In the meeting controls toolbar, click Show Captions.Start or join a Zoom meeting or webinar.If speaking in language A, but Zoom is expecting language B, the generated captions will be inaccurate. This tells the system which language it will hear you speak in and generates captions in that language. When using automated captions, English is the default language, but you can select other languages. Please contact your Account Executive to update your HIPAA-security agreement in order to have this enabled for your account.īy default, captions can be enabled and viewed by any participant in the meeting. Some HIPAA-security enabled accounts do not have access to automated captions.As a workaround during a live webinar, the host can disable automated captioning to avoid competing captions.It is recommended that hosts update to version 5.11.9 or higher to avoid this issue. For webinars, hosts using desktop client versions lower than 5.11.9 can inadvertently cause both manual captioning and automated captioning to be shown at the same time.If manual captioning is enabled for the session, you can't use automated captions in the meeting/webinar or breakout rooms.Because of these limitations, if you are required to use speech-to-text support for any compliance or accessibility needs in your meetings and webinars, we recommend using a manual captioner or service that may be able to guarantee a specific accuracy. The accuracy of the automated captions depends on many variables, such as but not limited to background noise, volume and clarity of the speaker’s voice, and lexicons and dialects specific to geography or community. If you cannot provide captioning manually or with a third-party service, the automated live transcription feature is also available but has limitations to take note of.Automated captions are not available for On-Prem accounts.Automated captioning support for languages besides English requires client version 5.11.9 or higher.Zoom mobile app for Android or iOS: Global minimum version or higher*. Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher*.Prerequisites for managing automated captioning Limitations of real-time transcriptions.Any of these captioning options are also viewable in Zoom Rooms.įor more information about viewing captions as a meeting participant or webinar attendee, refer to the user guide. These same options are available with webinars, although manual captioning can only be provided by the host or a panelist. In a meeting, the host or another participant assigned by the host can provide manual captioning, an integrated third-party closed captioning service can provide the captioning, or Zoom’s automated captions (also known as live transcription) feature can provide automatic captioning. Zoom has a variety of options for creating virtual closed captioning in your Zoom meetings and webinars that provide subtitles for video conferencing. These options can be enabled and used by participants to easily follow the conversations or to meet accessibility requirements.
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