PayPal purchases must be returned exclusively to .Ĭ cannot accommodate exchanges at this time. YOU MAY KEEP THE COMPLIMENTARY SAMPLES INCLUDED IN YOUR FRAGRANCE PURCHASES TO TEST SCENTS BEFORE UNSEALING THE FRAGRANCE BOTTLE. To find the store nearest you, use our store locator.įRAGRANCES AND CANDLES THAT ARE NOT RETURNED IN THEIR ORIGINAL PACKAGING (CLEAR PROTECTIVE FILM OR STICKER INTACT) WILL BE REFUSED. The return form is required to process in-store returns. CELINE is not liable for goods returned using any method other than our pre-paid return shipping label.īring your online purchase and return form to a CELINE free standing boutique. If a return label was not enclosed, please contact us. Paste the pre-paid return shipping label on your parcel. To prevent delays with your return processing, please also remove all existing shipping labels from the parcel. Celine will be unable to give refunds on items not returned in perfectly sellable condition. Fragrance returns must be mailed to Celine in the original shipping box, with all original shipping stickers on the package, and using the pre-paid ground shipping label in your order. Return merchandise without this form will be sent back to the customer.Ĭarefully repack your item(s) as they were delivered to you (with protective wrapping, pillows, etc) to prevent product damage in transit. Please note that refunds may take several business days to appear in your bank account, depending on your credit card issuer.Ĭomplete the return form included in your order and select a reason code for item(s) being returned. Shipping costs incurred upon order placement are non-refundable. Return merchandise must be postmarked or returned to a CELINE boutique within 14 days from the date of delivery. Items purchased from can be returned for a full refund at no charge to or any CELINE free standing boutique in the United States. ITEMS PURCHASED FROM CELINE.COM CAN BE RETURNED FOR A REFUND, AT NO CHARGE, TO CELINE.COM OR CELINE FREE STANDING STORES IN THE UNITED STATES WITHIN 14 DAYS FROM DELIVERY. IF NOT PICKED UP, IT WILL BE RETURNED TO OUR STOCK AND YOUR ORIGINAL PAYMENT METHOD WILL BE REFUNDED. YOUR ORDER WILL BE HELD IN-STORE FOR 15 DAYS.
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